Terms & Conditions

We believe in our products and we know you will too. We know there is a quick solution to most issues and so we at Revive Design TX have compiled this guideline to ensure our customers are given the support they need throughout the process from ordering to caring for your new RDTX-designed products.

PRICE / QUOTES

All products are priced and processed in US $.
All products are priced ex-factory. Additional fees apply for delivery/freight and installation.
Quotes are valid for 7 days, exempting errors or commissions.

PLACING AN ORDER

A confirmation email will be sent to you outlining the details of your order.
All product specifications, information and terms and conditions must be read and agreed upon by the client before proceeding with the order.
Revive Design TX proceed with your order as per your order confirmation, unless we receive written notification of any requested changes within 48 hours.

PAYMENT

A minimum deposit of 40% is required to commence an order. Deposits are non-refundable. The balance is due on completion of item(s) and prior to delivery/dispatch. Goods remain the property of Revive Design TX until full payment has been received.
Full payment is required when purchasing our products online.

ORDER AMENDMENTS OR CHANGES

Any changes made to confirmed orders must be sent in writing. We cannot guarantee that the requested changes can be made, but we will do our best.
Changes may incur extra fees.
Cancelled orders will forfeit any deposit previously placed by the customer.

LEAD TIMES

Lead times will vary depending on the item ordered and quantity specified. Our team will notify you of the lead time upon placement of your order.
We make every effort to have your item ready when specified. However, if a delay arises, it does not constitute a breach of contract and Revive Design TX is not liable for any resulting damages.

DELIVERY

A member of the RDTX team will be in touch to arrange delivery once an order is complete, and the balance has been received. The delivery/ freight fee covers a single delivery at ground level during normal weekday delivery hours.
Delivery costs will differ depending on the item/s ordered, item quantity and delivery location.
Any problematic delivery access (e.g. stairs, access, delivery dock, lift etc), please provide the information to RDTX team in writing prior to dispatch. Additional costs may be incurred for difficult access not communicated prior to delivery.
If you are unable to receive your delivery within 14 days from our first communication with you regarding the completion of your order, the outstanding balance must be paid, and a storage fee may be charged if goods are not collected.

Free Local pick-up option available for small items and refurbished pieces.

Free delivery to Houston area available for dining tables.